privacy policy

last update: January 2, 2025

At RewPoll, we are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and share your information when you access or use our website and services, including participation in surveys and offers provided by third-party research partners.

1. Information We Collect

We may collect the following categories of information:

Account Information: Such as email address, full name, and other information provided during registration.
Profile Information: Including age, gender, country, and other demographic details required to determine survey eligibility.
Survey Data: Information related to survey participation, responses, completion status, and qualification results.
Technical & Usage Data: Including IP address, device type, browser information, operating system, timestamps, and interaction logs.
Fraud & Quality Signals: Such as IP reputation, device identifiers, and behavioral signals used to prevent fraud and ensure data quality.

2. How We Use Your Information

We use personal data for the following purposes:

To operate, maintain, and improve the RewPoll platform
To determine eligibility and route users to relevant surveys
To share necessary data with trusted survey and research partners for survey fulfillment
To prevent fraud, abuse, and invalid activity
To communicate with users regarding their accounts or support requests
To comply with legal, regulatory, and contractual obligations

3. Legal Basis for Processing

We process personal data based on one or more of the following lawful bases:

User consent provided at registration and prior to survey participation
Performance of a contract, as data processing is necessary to provide survey and reward services
Legitimate interests, including fraud prevention, quality control, and platform security
Compliance with legal obligations

4. Data Sharing & Disclosure

We do not sell personal data. We may share limited and relevant data with:

Survey & Research Partners: solely for survey delivery, validation, and quality assurance
Service Providers: Such as hosting, analytics, fraud prevention, and technical infrastructure providers
Legal Authorities: Where required by law or to protect our legal rights

All partners are required to process data in accordance with applicable data protection laws.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including survey operations, compliance, and dispute resolution. Data is deleted or anonymized when it is no longer required.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Withdraw consent at any time
Object to or restrict certain processing activities

Requests can be made by contacting us at: support@rewpoll.com

Where applicable, requests impacting data shared with survey partners will be cascaded to those partners.

7. Security Measures

We implement appropriate technical and organizational safeguards to protect personal data from unauthorized access, loss, misuse, or disclosure. While we take reasonable measures, no system can be guaranteed 100% secure.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Users should review third-party privacy policies independently.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of RewPoll after changes constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: support@rewpoll.com